How to “WOW” your customers
Don’t think you offer concierge level service? Here are some tips that you can use right now.
Katharine, a three-time award-winning best-selling author of twelve books, is a dynamic speaker, trainer, and advisor. Her latest work, “The Ultimate Path to Forgiveness: Unlocking Your Power,” offers profound insights into the transformative power of forgiveness. She is recognized as one of the original founders of the independent concierge industry.
Don’t think you offer concierge level service? Here are some tips that you can use right now.
I get asked all the time, what are the ways I can stay safe when I am with a new client? Although this question is usually from women, my tips apply to men as well. Stay safe everyone! Make sure someone knows where you are going and what time you will be back. Text your […]
Ever been in a meeting with someone and they get a text/call and answer while you are in the middle of a sentence?
Here are the top three things you should avoid doing in a sales pitch. Choose your words carefully. Whenever I see the words “Magic Formula,” “Killer Strategy,” “Touch base,” or “Win-Win,” I know I’m being sold something. It might be the best product in the world, but these words always rub me the wrong way. […]
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA To see what programs Katharine offers entrepreneurs, please click here Looking for a virtual class for your staff? Click here
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA To see what programs Katharine offers entrepreneurs, please click here Looking for a virtual class for your staff? Click here
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA To see what programs Katharine offers entrepreneurs, please click here Looking for a virtual class for your staff? Click here
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA
We can all agree that 2020 was horrible. Seriously. However, to prove to you that it wasn’t all bad, here are ten good things that happened last year. Covid-19 stopped the world — but not the absolutely heroic health care and front-line workers!!! Thanks are not enough. Africa is now free of Polio. The pandemic […]