How to “WOW” your customers
Don’t think you offer concierge level service? Here are some tips that you can use right now.
Entries by Katharine Giovanni
10 Ways to Stay Safe When Meeting a Client
I get asked all the time, what are the ways I can stay safe when I am with a new client? Although this question is usually from women, my tips apply to men as well. Stay safe everyone! Make sure someone knows where you are going and what time you will be back. Text your […]
Are they texting while you’re talking?
Ever been in a meeting with someone and they get a text/call and answer while you are in the middle of a sentence?
3 things you should not do in a sales email
Here are the top three things you should avoid doing in a sales pitch. Choose your words carefully. Whenever I see the words “Magic Formula,” “Killer Strategy,” “Touch base,” or “Win-Win,” I know I’m being sold something. It might be the best product in the world, but these words always rub me the wrong way. […]
Hit a wall? It might be time to just dive in.
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA To see what programs Katharine offers entrepreneurs, please click here Looking for a virtual class for your staff? Click here
Angry and still at work?
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA To see what programs Katharine offers entrepreneurs, please click here Looking for a virtual class for your staff? Click here
Want to offer concierge-level service? Answer fast.
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA To see what programs Katharine offers entrepreneurs, please click here Looking for a virtual class for your staff? Click here
Why you should not say “Hope this email finds you well”
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA
10 GOOD Things that happened in 2020
We can all agree that 2020 was horrible. Seriously. However, to prove to you that it wasn’t all bad, here are ten good things that happened last year. Covid-19 stopped the world — but not the absolutely heroic health care and front-line workers!!! Thanks are not enough. Africa is now free of Polio. The pandemic […]