Never Underestimate Your Actions

When I was in middle school, I stopped a friend of mine from committing suicide. I had actually forgotten about it until I read the article below. Never underestimate your actions! One small seemingly insignificant act of kindness could change a person’s life forever. Katharine (The author of the following article is unknown) One day, when […]

18 crazy concierge stories – You won’t believe what they are asked to do!

By Katharine Giovanni I’ve been teaching people how to be a concierge for 20 years now, and as a result I have collected some truly strange stories! Some are from independent concierge companies, others are from hotel and residential concierge. Concierge around the world are asked to do weird stuff all the time. Some are […]