The Definitive Guide for Starting a Concierge and/or Life Management Business!
This book has been used by more than 10 thousand people from all over the world looking to start a Concierge and/or Lifestyle Business. Katharine’s unique guidance has helped many successful start-ups through her ability to deliver time tested information for success in previous editions plus other books.
Looking to start a business?
Why not a concierge business?
In this definitive and popular guide, now in its fifth edition, industry expert Katharine Giovanni covers the basics of starting a new concierge, lifestyle management, errand service, or personal assistant company, from creating a business plan to handling the day-to-day logistics.
This valuable resource—indispensable for small boutique services to large corporations—is packed will sales ideas, marketing tips, sage advice on topics such as insurance, and much more. Topics include why the concierge business is poised to explode in coming years, how to find a niche market, what services to offer, how to set fees, and how to sign top vendors and negotiate commissions from them.
Reviews
If you’re looking to learn the basics of thinking like a concierge to deliver great customer service, this straightforward, no-nonsense easy-to-read book is for you! Tony Hsieh, CEO, Zappos
“I just finished reading your book “Going Above and Beyond” and wanted to let you know WOW! It was terrific! You have packed lots of great information in it. I wish this was required reading for high school students everywhere to teach them how to conduct themselves as the enter the adult world, no matter what field they ultimately end up in. You nailed it.” Nicole Riembauer
“Just wanted to let you know that I bought your book here in the UK “The Concierge Manual” it changed my life. In my life I was trying many different businesses, with variable results. Your book made me realize the skills I really possess, that was in the first few pages. I was doing lots of positive thinking, audio listening, writing notes & learning about the “The Law Of Attraction” it really works, because it led me to your book & that is no coincidence. The book arms you with a barrel of information, which can go unnoticed by the conscious mind. But reading the book reprogrammed my subconscious mind so deeply that I become aware of the unnoticeable. I have not launched the business yet, as i am still building the roots & building my website. I am following your instructions from the book. I cannot even think of a price to put on the book, because it’s an industry that is still a mystery to many people so the information is small. The book is really a classic book, one that guides you to be yourself & create your own ideas. Thank you Katherine for writing the book, you have played a role in my life development & my contribution to the universe. I can extend my value further than I even realize. Sending you blessings & love for your life.” Lee Webbe
“Just a short note to tell you how much I enjoyed reading your book “The Concierge Manual”. I am on vacation in Ellicottville N.Y. and I started to read your book on Sunday evening. I completed your book, front to back in only two days. Katharine, your book is by far the only book that I have read cover to cover with the exception of the Bible. Your style of writing made me feel like you were in the room talking to me. I am now in the process of reading your book again so that I can implement your advice and techniques into my business plan.” Scott Davis
“I read your book from cover to cover and thoroughly enjoyed it. You have done a magnificent job highlighting all the ins and outs of this business.” Grace, North Carolina
“Really want to thank God for choosing you to be the forerunner in the concierge business. The information that you have in your book was so helpful. I was able to focus and get a better insight on the business by following the guidelines that you set in place.” Christopher, Nashville, TN
“I read your book and found it very insightful, educational, and instructional. It played a tremendous role in laying down some of the ground work and planning for our “soon to be launched” endeavor. Thanks again!” Bernard, New York
“I have recently ordered your Concierge Manual and am learning so much, which is extremely informative and more useful than I could have hoped. Thank you sharing your expertise with the rest of us. You are certainly a role model and mentor to this new growing field. Thank you!” Jennifer, Florida
“I received my manual—and I am well pleased! It is full of vital information, some things I never considered or thought of. Thank you again for writing such a well informed manual.” Joyce, California
“Purchasing your manual has been by far the best investment we have made into our business! Thank you so much for the invaluable information and all the support you have given us! It is nice to know there still is service after the sale.” Steven, Ohio