1. Get a call? Step outside to answer it. Or at least walk away so people don’t have to listen to your conversation.
2. As always, mind your manners by saying “please”, “thank you”, and “it was my pleasure.”
3. Put kindness first.…
https://katharinegiovanni.com/wp-content/uploads/2021/09/pexels-rodnae-productions-5543176.jpg12801920Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-09-01 16:14:002022-04-11 20:45:24Want to be a good human? Here are five tips...
How can you tell that a person is genuine?
First, pay attention to your gut. How do they make you feel? Is your intuition quiet or telling at you to walk away? Whatever it's telling you, trust it.
That being said, here are some more…
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I grew up in the 1970’s when there were no computers, tablets or cell phones. Since the internet didn't exist yet, there was no cable or streaming. We did have about 7 good stations on television though! We didn’t stay home and play video…
https://katharinegiovanni.com/wp-content/uploads/2021/07/pexels-fauxels-3183197.jpg12811920Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-07-23 18:47:072022-04-11 20:57:33Does Today's Technology Make Life Easier?
I was thinking about heroes and earth angels this morning as I was drinking my coffee. I have had the pleasure of knowing a few heroes over the course of my life. Earth angels who made us all better people. I wrote the following story years…
By Katharine Giovanni
Be sincere! Engage and show genuine interest.
Don’t be a robot and sound like you’re reading from a script. Be yourself. Show your personality while being polite and courteous.
Trust your intuition.
Intuition…
https://katharinegiovanni.com/wp-content/uploads/2021/05/6384ac5188fe16477fc42193a09400de35c0e33f.jpeg7471120Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-05-29 15:43:132021-06-16 15:45:508 Elements of Concierge-Level Service
I ran into so many grumpy people I just had to talk about it!
https://youtu.be/bLQ6XdV82fA
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Just like there are moments of time that change your life, there are also people. Everyone knows that the lighthouse is there to guide ships safely into the harbor. What many don't know is that this idea can be applied to people as well.
Everyone…
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https://katharinegiovanni.com/wp-content/uploads/2021/05/VIDEOBlog.png788940Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-05-12 15:08:142022-04-11 20:38:21Concierge-Level Service - It's not just a job.
https://katharinegiovanni.com/wp-content/uploads/2021/05/VIDEOBlog.png788940Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-04-14 18:27:242022-04-11 20:58:26What do customers remember? What you did last.
Today I thought I would share my favorite websites and apps that I use the most frequently.
Copper– copper.com – a free CRM that works with your GMAIL account. I just love it.
Wave– waveapps.com – If you can’t afford QuickBooks,…
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Want to be a good human? Here are five tips...
How To Spot A Liar
Does Today's Technology Make Life Easier?
Flour Soup
8 Elements of Concierge-Level Service
Grumpy people need it the most
Who is your Lighthouse?
Concierge-Level Service - It's not just a job.
What do customers remember? What you did last.
Katharine's Top 15 Websites/Apps for Entrepreneurs