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Katharine Giovanni

About Katharine Giovanni

Katharine, a three-time award-winning best-selling author of twelve books, is a dynamic speaker, trainer, and advisor. Her latest work, “The Ultimate Path to Forgiveness: Unlocking Your Power,” offers profound insights into the transformative power of forgiveness. She is recognized as one of the original founders of the independent concierge industry.

Entries by Katharine Giovanni

Inspiration/Motivation

We’re Drowning in Inspiration and Starving for Instruction

Every January, like clockwork, the internet transforms into a sparkly parade of well-meaning but utterly useless advice: “Spread your wings and fly!” “Step into your power!” “Just be your best self!” Fantastic. Love that journey for us. One teeny tiny detail… How? Where are these wings everyone keeps talking about? Are they in my Amazon […]

January 26, 2026/by Katharine Giovanni
Newsletter

The Thriving Times, January 2026 Edition

January 26, 2026/by Katharine Giovanni
Inspiration/Motivation

Discover the Secret to a Holiday You Don’t Need to Recover From

If you’ve ever escaped to the car, the closet, or “walked the dog” who didn’t actually need to go anywhere, welcome. You’re in the right place. The holidays come with feelings no one puts on the gift tags, but we’re going to talk about them anyway. ————— Somewhere around mid-November, society flips a switch, and […]

December 24, 2025/by Katharine Giovanni
Newsletter

The Thriving Times, December 2025 Edition

December 24, 2025/by Katharine Giovanni
Business, Customer Service

Stop Trying to Scale Your Business, Scale Yourself First

You Don’t Need a New Business Strategy. You Need to Forgive Something. Entrepreneurs are famous for chasing the next tactic… funnels, templates, masterminds, hacks, AI prompts, morning routines involving kale and cold plunges. We’re told success is just one more webinar away. But here’s the uncomfortable truth: Your business can’t grow beyond the version of […]

December 2, 2025/by Katharine Giovanni
Business, Customer Service, Inspiration/Motivation

The Kindness Profit: Why Being a Decent Human Is the New Business Strategy

There was a time when excellent service meant fancy perks, gold-embossed stationery, and the ability to pronounce “concierge” without sweating. I should know because I built an entire career in that world. But here’s the surprising twist: The most valuable competitive edge in today’s marketplace isn’t luxury. It’s kindness. Yes. Kindness. Not the fake smile. Not the corporate […]

December 2, 2025/by Katharine Giovanni
Newsletter

The Thriving Times, November 2025 Edition



November 29, 2025/by Katharine Giovanni
Inspiration/Motivation

Discover the One-Minute Holiday Sanity Reset

You walk into your parents’ house and there she is. Aunt Martha. You smell her before you even round the corner into the living room, that familiar cloud of Charlie perfume layered over years of cigarette smoke. She’s tucked into her usual spot on the couch, wine glass in hand like it’s part of her […]

November 11, 2025/by Katharine Giovanni
Inspiration/Motivation

What if you could forgive the unforgivable?

What if the one thing you thought was unforgivable could finally be lifted? Seriously. Think about it. What if it was actually possible? Yes, I agree that they don’t deserve it. Yes, I agree that you don’t want a relationship with them. You’re not doing it for them, you’re doing it for YOU. It’s the […]

October 11, 2025/by Katharine Giovanni
Inspiration/Motivation

Angels in the Department Store

An Angel Blouse and a Lesson in Forgiveness   The angels have a funny way of getting my attention. This time it was in the checkout line of a department store. Last Saturday, they reminded me (again) that my real work doesn’t happen in a corporate suit. It happens in the ordinary. Checkout lines, coffee […]

September 1, 2025/by Katharine Giovanni
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