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Do Nice People Finish Last?

That’s a good question that’s been asked for years. We all know that a good captain is last to leave the ship, and the leader of a wolf pack always leads from behind. Yes, nice people get screwed sometimes. I agree. However, being…

16 Ways to get into the BEST Restaurants in Town

How do concierge get their clients into the best restaurants? Magic! Actually, we have a bunch of techniques that we use to get our clients a table. Below are a few. 1. Use an App such as… www.opentable.com https://www.eater.com …
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He Found Me in the Dairy Department

Going to the grocery store used to be a social event. We knew all the clerks and regularly chatted with the butchers behind the cases. They knew our name and we knew theirs. Even when other grocery stores opened in our neighborhood, we kept…
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Is it rude to text while speaking to someone?

Have you ever been in a meeting with somebody who is not paying attention to you or what you're saying? Of course you have. How about the time when you were in a face-to-face conversation with somebody, and they suddenly get a text, which…
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The Single Most Important Thing You Need To Know About Competition

Today's topic? Competition. I can't tell you how many phone calls I have received on this topic over the years. It's number one on everyone's list. Who is my competition? How do I beat them? They're going to take all the clients! NOT…

Being Interviewed? Here's a tip...

A reporter has left you a voice mail ... what do you do? Answer the message immediately. In fact, you should answer it within the hour or sooner. Reporters always have a deadline they have to meet and often are calling you at the last possible…

5 Tips about your website that you need to know

What many of you don't know is that I have been quietly designing WordPress websites for years now. Mostly for my own company, but I have done client websites over the years. It started way back in 1995 when we couldn't afford to pay someone…
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Where do you get your answers?

https://youtu.be/4kNNrCtjaAw
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Can we shake hands again?

    https://youtu.be/QIbUm5bjoyM

How to Spot a Scam Email

I’ve received quite a few scam emails recently. One in particular wanted to hire us to do dozens of things for them. Let's overlook the obvious fact that I don't offer this service. This scam places a legitimate order for services/products…