A reporter has left you a voice mail ... what do you do?
Answer the message immediately. In fact, you should answer it within the hour or sooner. Reporters always have a deadline they have to meet and often are calling you at the last possible…
https://katharinegiovanni.com/wp-content/uploads/2022/05/pexels-tima-miroshnichenko-5336979.jpg12801920Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2022-05-09 10:36:342022-05-13 16:58:37Being Interviewed? Here's a tip...
When you have dinner with the Angel of Death and don't go home with the guy, it changes you.
REALLY changes you.
As a breast cancer survivor, I had the dubious honor of staring that particular angel right in the face. Needless to say it…
https://katharinegiovanni.com/wp-content/uploads/2018/10/pexels-pixabay-268953.jpg12681920Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2022-04-13 11:20:202024-02-15 21:39:39Sometimes it's all about your perspective
What many of you don't know is that I have been quietly designing WordPress websites for years now. Mostly for my own company, but I have done client websites over the years.
It started way back in 1995 when we couldn't afford to pay someone…
https://katharinegiovanni.com/wp-content/uploads/2017/09/pexels-photo-374074.jpeg7501125Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2022-04-13 10:23:122022-04-13 14:46:355 Tips about your website that you need to know
I was driving down the road on my way to a doctor’s appointment a while back when I saw a squirrel sitting by the side of the road. As I came up to the intersection, this same squirrel darted across the road right into traffic. Since the road…
https://katharinegiovanni.com/wp-content/uploads/2022/03/pexels-christophe-repiso-1364217-1.jpg10801920Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2022-03-08 16:50:322022-03-25 15:29:55Dodgeball - A Life Lesson from a Squirrel
If you want to offer 5½ star customer service, then you should BE a good customer yourself!
Years ago, I was traveling home from Las Vegas after teaching a concierge workshop. When I arrived at the airport, I was greeted with a delayed flight…
https://katharinegiovanni.com/wp-content/uploads/2022/02/pexels-photo-1036627.jpeg15002247Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2022-02-08 20:23:392022-03-25 15:29:49Offering great customer service means BEING a good customer yourself
https://katharinegiovanni.com/wp-content/uploads/2021/05/VIDEOBlog.png788940Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-12-22 19:19:092022-04-11 20:36:39Where do you get your answers?
I’ve received quite a few scam emails recently. One in particular wanted to hire us to do dozens of things for them. Let's overlook the obvious fact that I don't offer this service. This scam places a legitimate order for services/products…
https://katharinegiovanni.com/wp-content/uploads/2021/11/pexels-tara-winstead-7111601-1.jpg8531280Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-11-17 15:16:282021-11-18 16:28:37How to Spot a Scam Email
Need more clients? Kindness is the key in today's world.
In these uncertain times, kindness is needed now more than ever.
We are all stressed.
Everyone.
This means that there is plenty of anger to go around. So when you are actually…
Tons of people around the world are now working from home due to the coronavirus. Since I have been doing just that since 1998, I thought I would offer a few tips on how you can get some work done when you're at home.
Have a dedicated work…
https://katharinegiovanni.com/wp-content/uploads/2021/09/pexels-photo-842548.jpeg15002250Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2021-09-08 19:50:562022-04-11 20:42:59Five Tips If You Are Working From Home
Being Interviewed? Here's a tip...
Sometimes it's all about your perspective
5 Tips about your website that you need to know
Dodgeball - A Life Lesson from a Squirrel
Offering great customer service means BEING a good customer yourself
Where do you get your answers?
Can we shake hands again?
How to Spot a Scam Email
Does Kindness Impact Revenue?
Five Tips If You Are Working From Home