I’ve been getting quite a few calls and emails from concierge having trouble getting clients. Everyone is scared of the coronavirus and the independent concierge industry, like others, is taking a hit. Here are some of my thoughts… First, I think now is a great time to offer your errand running/delivery service. Get the word […]
https://katharinegiovanni.com/wp-content/uploads/2020/03/pexels-photo-2047397.jpeg667500Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2020-03-04 19:03:152020-03-05 18:15:55For Concierge Entrepreneurs: A Few Tips on How to get Clients in a Coronavirus World
For me, customer service is a way of life. It’s not what you do; it’s who you are. It’s something that comes from deep inside of you. I can always pick out the people who practice this philosophy because they’re the ones who hold doors open for people, say crazy things like “please” and “thank […]
https://katharinegiovanni.com/wp-content/uploads/2020/02/pexels-kampus-production-7551667.jpg12801920Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2020-02-22 15:38:552022-04-11 21:16:28It’s not what you do; it’s who you are
My number one business tip of all time? Switch out the words “you’re welcome” to “it was my pleasure.” Many of you have heard me tell this to people. What you might not have heard is WHY I tell people to do this. In today’s high-tech world where we are all actively staring at our […]
https://katharinegiovanni.com/wp-content/uploads/2019/08/water-drop-blue-liquid.jpg15002250Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2024/05/Logo2024.1-400x400.pngKatharine Giovanni2019-08-21 17:34:312021-02-25 19:27:51Four words that will change your business
For Concierge Entrepreneurs: A Few Tips on How to get Clients in a Coronavirus World
I’ve been getting quite a few calls and emails from concierge having trouble getting clients. Everyone is scared of the coronavirus and the independent concierge industry, like others, is taking a hit. Here are some of my thoughts… First, I think now is a great time to offer your errand running/delivery service. Get the word […]
It’s not what you do; it’s who you are
For me, customer service is a way of life. It’s not what you do; it’s who you are. It’s something that comes from deep inside of you. I can always pick out the people who practice this philosophy because they’re the ones who hold doors open for people, say crazy things like “please” and “thank […]
Four words that will change your business
My number one business tip of all time? Switch out the words “you’re welcome” to “it was my pleasure.” Many of you have heard me tell this to people. What you might not have heard is WHY I tell people to do this. In today’s high-tech world where we are all actively staring at our […]