Where do you get your answers?
https://youtu.be/4kNNrCtjaAw
Can we shake hands again?
https://youtu.be/QIbUm5bjoyM
Grumpy people need it the most
I ran into so many grumpy people I just had to talk about it!
https://youtu.be/bLQ6XdV82fA
Concierge-Level Service - It's not just a job.
https://www.youtube.com/watch?v=kogMJ8ZPpbs&t=1s
What do customers remember? What you did last.
https://www.youtube.com/watch?v=gc4LjJhCzmY
How to "WOW" your customers
Don't think you offer concierge level service? Here are some tips that you can use right now.
https://youtu.be/cBCYDJzo9lU
Are they texting while you're talking?
https://youtu.be/vFu1N1gzJpI
Ever been in a meeting with someone and they get a text/call and answer while you are in the middle of a sentence?
Hit a wall? It might be time to just dive in.
https://youtu.be/znUw5a80oYI
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA
To see what programs Katharine offers entrepreneurs, please click here
Looking…
Angry and still at work?
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA
To see what programs Katharine offers entrepreneurs, please click here
Looking for a virtual class for…
Want to offer concierge-level service? Answer fast.
To see more of Katharine’s videos, please visit her YouTube Channel: https://www.youtube.com/channel/UC0PPtlSUPldGNl9mIRRtAmA
To see what programs Katharine offers entrepreneurs, please click here
Looking for a virtual class for…