I know the world is really hard right now, so I asked a few friends to give you a quick message. May this video bring everyone who watches it peace. You GOT this!      

I’ve been getting quite a few calls and emails from concierge having trouble getting clients. Everyone is scared of the coronavirus and the independent concierge industry, like others, is taking a hit. Here are some of my thoughts… First, I think now is a great time to offer your errand running/delivery service. Get the word […]

For me, customer service is a way of life. It’s not what you do; it’s who you are. It’s something that comes from deep inside of you. I can always pick out the people who practice this philosophy because they’re the ones who hold doors open for people, say crazy things like “please” and “thank […]