8 Elements of Concierge-Level Service
By Katharine Giovanni
Be sincere! Engage and show genuine interest.
Don’t be a robot and sound like you’re reading from a script. Be yourself. Show your personality while being polite and courteous.
Trust your intuition.
Intuition…
Grumpy people need it the most
I ran into so many grumpy people I just had to talk about it!
https://youtu.be/bLQ6XdV82fA
Who is your Lighthouse?
Just like there are moments of time that change your life, there are also people. Everyone knows that the lighthouse is there to guide ships safely into the harbor. What many don't know is that this idea can be applied to people as well.
Everyone…
Concierge-Level Service - It's not just a job.
https://www.youtube.com/watch?v=kogMJ8ZPpbs&t=1s