You Don’t Need a New Business Strategy. You Need to Forgive Something. Entrepreneurs are famous for chasing the next tactic… funnels, templates, masterminds, hacks, AI prompts, morning routines involving kale and cold plunges. We’re told success is just one more webinar away. But here’s the uncomfortable truth: Your business can’t grow beyond the version of […]
https://katharinegiovanni.com/wp-content/uploads/2025/12/pulling-past.png788940Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2025/05/LogoNew-400x400.pngKatharine Giovanni2025-12-02 20:06:582026-06-06 17:11:29Stop Trying to Scale Your Business, Scale Yourself First
There was a time when excellent service meant fancy perks, gold-embossed stationery, and the ability to pronounce “concierge” without sweating. I should know because I built an entire career in that world. But here’s the surprising twist: The most valuable competitive edge in today’s marketplace isn’t luxury. It’s kindness. Yes. Kindness. Not the fake smile. Not the corporate […]
https://katharinegiovanni.com/wp-content/uploads/2025/12/kindness-and-profit.png788940Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2025/05/LogoNew-400x400.pngKatharine Giovanni2025-12-02 18:24:332026-06-06 17:11:33The Kindness Profit: Why Being a Decent Human Is the New Business Strategy
An Angel Blouse and a Lesson in Forgiveness The angels have a funny way of getting my attention. This time it was in the checkout line of a department store. Last Saturday, they reminded me (again) that my real work doesn’t happen in a corporate suit. It happens in the ordinary. Checkout lines, coffee […]
https://katharinegiovanni.com/wp-content/uploads/2025/09/f617db9c-10c0-4312-94c8-cf0d1c9669b8-1.png6371536Katharine Giovannihttps://katharinegiovanni.com/wp-content/uploads/2025/05/LogoNew-400x400.pngKatharine Giovanni2025-09-01 19:29:172026-09-04 16:57:01Angels in the Department Store
Stop Trying to Scale Your Business, Scale Yourself First
You Don’t Need a New Business Strategy. You Need to Forgive Something. Entrepreneurs are famous for chasing the next tactic… funnels, templates, masterminds, hacks, AI prompts, morning routines involving kale and cold plunges. We’re told success is just one more webinar away. But here’s the uncomfortable truth: Your business can’t grow beyond the version of […]
The Kindness Profit: Why Being a Decent Human Is the New Business Strategy
There was a time when excellent service meant fancy perks, gold-embossed stationery, and the ability to pronounce “concierge” without sweating. I should know because I built an entire career in that world. But here’s the surprising twist: The most valuable competitive edge in today’s marketplace isn’t luxury. It’s kindness. Yes. Kindness. Not the fake smile. Not the corporate […]
Angels in the Department Store
An Angel Blouse and a Lesson in Forgiveness The angels have a funny way of getting my attention. This time it was in the checkout line of a department store. Last Saturday, they reminded me (again) that my real work doesn’t happen in a corporate suit. It happens in the ordinary. Checkout lines, coffee […]