Katharine Giovanni is a three-time award-winning best-selling author, speaker, and forgiveness and transformation coach. She has written twelve life-changing books, including her latest, The Ultimate Path to Forgiveness: Unlocking Your Power. Drawing on her extensive experience as a pioneer in the independent concierge industry, Katharine offers profound insights into forgiveness and personal empowerment. She helps individuals break free from life’s challenges and unlock their true potential through compassionate guidance and transformative coaching.
(For those interested, Katharine’s formal business bio can be found at the bottom of this page.)
Who is Katharine?
Katharine Giovanni is dedicated to unlocking human potential through the transformative power of forgiveness, intuition, and resilience. Her latest book, The Ultimate Path to Forgiveness: Unlocking Your Power, offers profound insights into forgiveness and personal empowerment, drawn from her journey through significant challenges, including surviving stage 3 breast cancer and overcoming a turbulent childhood.
As one of the original founders of the independent concierge industry, Katharine built her career on both intuition and insight. In 1998, she launched a concierge consulting company with a bold vision and a quiet secret—her intuitive gift. From the start, she used her intuitive abilities to guide consulting and training engagements worldwide, tuning into her Inner Voice to shape advice and insights for clients. Her knack for translating intuitive guidance into practical, everyday language earned her a reputation as an advisor who sees beyond the obvious. At the time, Katharine kept her intuition under wraps, aware that society often labeled intuition as “unconventional.” She let her professional reputation take center stage, while discreetly drawing on her Inner Voice to deliver exceptional guidance.
In 2020, during a pivotal conversation with her friend Katie Nall, Ph.D., Katharine openly embraced her intuitive calling. Encouraged to step fully into her gift as a professional path, she retired from the concierge industry and shifted her focus to help others unlock their own intuitive potential. Today, Katharine offers compassionate guidance that helps individuals and teams gain clarity, cultivate insight, and enhance collaboration by tapping into the often-hidden depths of workplace intuition.
Her pioneering work set standards that resonate globally. As the founder of the International Concierge and Lifestyle Management Association (ICLMA), Katharine guided the industry’s growth for over 20 years, later establishing The International Concierge & Lifestyle Management Network (ICLMNet) in 2016. Her expertise and visionary leadership have shaped corporate giants like Subaru and a leading social media company through her practical, results-oriented training.
Today, Katharine’s groundbreaking work in forgiveness continues to inspire lasting change, helping people and organizations cultivate clarity, compassion, and success. Her innovative methods reveal the profound power of forgiveness as a tool for healing, personal growth, and unlocking untapped potential.
Books and Media
Katharine’s published works include:
- The Ultimate Path to Forgiveness: Unlocking Your Power (her newest release)
- The Concierge Manual (a best-seller now in its sixth and final edition)
- The Little Bird on Your Shoulder (an inspirational work)
- God, Is That You? (Second edition coming soon)
- Rainbows and Banana Peels (an award-winning inspirational book)
- Going Above and Beyond (a two-time award winner)
Katharine’s impressive media presence spans ABC News Nightline, CBS News, Good Morning America, MTV, Time Magazine, Forbes, and The New York Times, among others. She has also been a guest on numerous podcasts around the globe. Her intuitive abilities—clairaudience, clairvoyance, and claircognizance—blend seamlessly into her work, offering clients insights that promote creativity and innovation. Katharine’s unique system for harnessing forgiveness and intuition transforms personal and professional spaces alike, making her an invaluable resource for anyone looking to navigate life’s challenges with clarity and purpose.
Katharine’s Business Journey
Katharine Giovanni is a pioneering leader in the independent concierge industry and one of its original founders. She began her entrepreneurial journey in 1995, launching an independent meeting and event planning firm. In 1998, she founded The Giowell Group, initially known as Triangle International, a concierge consulting company that set new standards for excellence. The following year, she published her first book, The Concierge Manual, an acclaimed global industry standard now in its sixth edition and read by thousands worldwide.
In 2001, Katharine founded the International Concierge and Lifestyle Management Association (ICLMA), a global benchmark for concierge services. Over her 20-year tenure, Katharine’s leadership and innovative vision shaped the industry’s growth, establishing best practices that continue to influence the field today.
Katharine’s expertise extends to mentoring individuals and delivering impactful training for corporate giants, including Subaru and a major social media company. Known for her practical and results-driven training methods, she empowers organizations to foster collaboration and unlock their potential. Though she retired from the concierge industry in 2020, Katharine remains deeply involved in sharing insights and strategies that help businesses thrive.