The Concierge Entrepreneur ECourse

Wake up to the power of your own potential!  Whether you want to start a small home based business, or a large one, this course will give you the tools that you need to get your concierge business up and running fast. Using all the knowledge and tools I’ve accumulated in the last 20 years, I’ll take you through the start-up phase step-by-step.

Who is this course for?

This course was designed for anyone who wishes to start a new career, or add additional revenue streams to your existing concierge business. It will show you how to set yourself apart from the competition, so that you can get started and start earning money fast.

From seasoned pros to start-ups, going back to the basics will give you fresh set of eyes to show you how to move your company to the next level.

Course Details – updated for 2017!

This is a certificate course designed to teach you how to start a successful independent concierge and/or lifestyle management business. All who complete the course and pass the text will receive their certificate.

The course is compiled of 24 lessons, approximately 30 minutes each in length, and jam-packed with information. It takes about 9 hours to complete

Software Requirements:
The class is hosted by Digital Chalk and it supports all platforms and operating systems.

Pre-recorded video presentations with PowerPoint. This course can be taken at your leisure.

Topics Include

Concierge Entrepreneur Training

What services should you provide?
I’ll talk about 52 of them, the logistics behind them. Thinking of starting small? I’ll talk about that as well.

What are the logistics of actually running this business?
You’ll learn how to design your logistic scripts so that you know EXACTLY how you are going to do each service you provide.
Business basics
Including business plan, brochures, websites, business cards, financial and legal information, insurance, start-up costs, setting fees, and building networks.


How does it work?

Once you create your account and pay, the class will appear on your dashboard. Please make sure to bookmark the page so that you can go back to it!

Take the Course

24 lessons that are approximately 30 minutes each in length and jam-packed with information. It takes about 9 hours to complete. You can take the course at your own pace anytime day or night.

Pass the Test at the end of the course
At the end of the course you’ll take a test to ensure that you understand the concepts just covered. You’ll have three chances to pass the test, and the questions are drawn from the books and information provided in the course.

Display Your Badge!
Your badge (shown below) may be placed on your website, in your email signature, on your business card, and on your social media profiles including Facebook, LinkedIn, Twitter and the like.

Our Concierge Entrepreneur Training has helped thousands of Concierge businesses of all sizes succeed, and become leaders in the industry

Want to watch a free sample?



We currently offer three packages…


Alpha Package – $375

Included course materials

  • The Concierge Entrepreneur online class – 24 modules approximately 30 minutes each in length – that is over 8 hours of information!
  • A digital printable certificate you can frame
  • A Badge designating you as Triangle Trained furnished to you after you pass the exam. The badge may be placed on your website, email signature and social media profiles

Click here to take the course right now!


Gamma Package – $575

Included course materials

Everything in the ALPHA package plus…

  • Ebook –The Concierge Manual
  • Ebook – The Concierge Manual Workbook
  • Ebook – Going Above and Beyond
  • Four (4) Contracts including Multi-Use Client Contract, Service Vendor Agreement, Non-disclosure agreement and Meeting/Event Planning Agreement
  • List of Concierge Insurance Providers
  • List of Concierge Software
  • List of Resources that includes helpful websites, articles and statistics
  • FREE GIFT! Please enjoy my latest book Rainbows and Banana Peels as my gift to you. The EBook version is embedded within the class
  • Priority email support

Click here to take the course right now!


Delta Package – $975

Included course materials

Everything in the ALPHA and GAMMA packages plus…

  • Website and Social Media Assessment  – Prior to your first consulting session, I’ll look at your online presence including your website, Twitter, Facebook, LinkedIn and other social media pages and help you kick them up a notch
  • One-year membership in (When you are ready to join, just email us)
  • Three-hours of consulting with Katharine Giovanni. Most clients do either 30 or 60 minutes spread over a few weeks or months to keep their momentum going.

Click here to take the course right now!



Popular Additions to the Concierge Entrepreneur Program

Want to bundle in some time with Katharine?

Many of her clients will book additional hours for further information and training after the course. Need more than one hour?  Purchase 3 hours which can be used in increments of 30 minutes for 6 months, or an hour a month for 3 months to keep you motivated and on track. Click here to see her rates

Need a Marketing Video? – $450

Katharine will create a video and picture slideshow to showcase your business to use as an advertisement on Social Media and your website. According to Entrepreneur Magazine … “Studies show that online shoppers who view video are nearly twice as likely to make a purchase as non-viewers. On Facebook, videos are shared 12 times more than links and text-based posts combined.” Once purchased, Katharine will email you all the details. Click here to look at some samples

The President’s Club – come down to Raleigh NC and train with me personally! 

Need something more private?  Prefer live training instead of a EClass? Spend a day or two with me in Raleigh!  This is definitely not a cookie cutter workshop, it’s a custom designed private session(s) where you and I work together side-by-side. It’s focused attention from someone who knows this business inside and out. Together we’ll problem-solve the priorities and challenges you face so that you can take your business to the next level and start earning more revenue!  Click here for more information

For more information about the course, Contact Katharine

Contact Katharine

“Would you believe that when I gave this hotel manager my certificate from your program, it qualified me for sales director at a major hotel chain! After 9 months, I began to train for director. How awesome is that? I’ve had experience with various positions such as event planning, hospitality, weddings, coordinating, planning concerts, and management. Qualifications for everyone is different, but I believe taking your course will help everyone in the long run. Training and certifications qualify you for positions in hospitality and prospective jobs, but when they see the training and certification it helps tremendously.”  Anna


“Your course was great! It has been a huge help with planning the operations of my business. There were so many things that I didn’t know that I needed to have a successful business. Sometimes I would login to listen to some lessons a second time just to write down further notes. Thank you so much! Jasmine Wright

“I wanted to write a testimonial about the Concierge Class that I took. First I purchased “The Concierge Manual” and read it twice, loved all the information and knowledge that you shared through all your experience. Then I decided to take the course. I really enjoyed the class’ sessions, it was easy to listen to and follow. I also love that all the sessions are there for my reference for 90 days. You give great advice and made me realize that I can do this! I’m in the process of forming my concierge business and I can’t wait to launch it soon! Thank you so much for sharing your knowledge, courage and wisdom!” Galina
“When you envision a plan to make a difference in the lives of people daily, you want to be at the feet of great wisdom, honesty and integrity. Katharine has been an excellent teacher, mentor and encourager to me in my business start-up several years ago, as well as recently as I was “polished” by finally taking her class. Katharine sets the standards we in the same industry should follow. She becomes kindred spirits with her students, being “candidly real” and passing on life lessons to assist in the measure of success. I have worked with her personally one on one to seek out direction, as well as I am a proud graduate of Triangle. Sharing information to help others become a star in their own right… PRICELESS!” Earlena